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The Ordering Process

How can I place an order?

The ordering process at benuta is extremely easy.


In 5 simple steps you will have ordered your desired item:


1. Select the item and add the required quantity to your shopping cart.


2. Click on the shopping cart to check the items again and see an overview of the order.


3. Click on the "Proceed to Checkout" button.


4. Address: Enter your delivery and billing address.


5. Payment methods: Select one of our secure payment methods.


6. Optional: "Apply discount code"


After completing the order, you will receive a written confirmation with the order number by email.

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How can I apply a discount code?

In the last step of the ordering process there is the possibility to enter your discount code.

To do it, click on "Apply Discount Code" below the selected payment method.


Pay attention to the correct spelling of the discount code, so that our system can recognize it. Afterwards, click on "Apply Discount". The respective amount will then be deducted from the subtotal.

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I have forgotten to enter the discount code, can it be applied retroactively?

We will gladly apply the discount retroactively to your order. If the conditions are fulfilled, please send us the discount code and the respective order number through our contact form.

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What restrictions apply to discount codes?

Our discount codes have limited periods of validity and are individual. Before placing the order, please check the period of validity of your discount code. Usually, the period of validity is mentioned when the discount code is issued. 

Please also note additional conditions which may be a requirement of the discount: e.g. a discount code may be only valid for a certain brand or a minimum purchase value must be met.


This means that all discount codes lose their validity in case of a return when one or more conditions are no longer met. In such cases, the full or the original price must be paid for the kept items.


Generally, it is possible to enter only one discount code - it is not possible to combine multiple discount codes.

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Can I combine multiple orders?

Due to technical reasons, it is not possible to combine multiple orders after saving them. As we generally provide free deliveries, you can also place multiple orders.

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