We are sorry to hear that the item did not meet your expectations, naturally you can return your purchase within 60 days.  

You can easily request a return via the following link:

Request return

Follow the steps below to register your return: 

- Choose the item you wish to return 

- Tell us the reason - Print the return slip 

- Carefully re-package the item with the return slip (in the original packaging) 

After registering the return, you will receive a separate e-mail containing instructions on how to ship the package. 

That's it! 

The processing of your return costs £19.90 and will be deducted from the purchase price on the credit-invoice. 

After receiving your return package in good order, you will automatically receive a refund of the amount to be returned via the originally chosen payment method within 10 working days. 

As an exchange is unfortunately not possible due to systemic reasons, you would have to place a new order, if desired.

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