We are sorry to hear that the item did not meet your expectations, naturally you can return your purchase within 60 days.  

We cannot settle automatically an item with another one, therefore direct replacements are not possible, unfortunately. In the online shop you can see if the item in the desired size or colour is available, and then you can order it simply again. We looking forward to receiving your new order. 



You can easily request a return via the following link:



Request return



Follow the steps below to register your return: 


- Choose the item you wish to return 

- Tell us the reason - Print the return slip 

- Carefully re-package the item with the return slip (in the original packaging) 


After registering the return, you will receive a separate e-mail containing instructions on how to ship the package. 




That's it! 



The processing of your return costs £19.90 and will be deducted from the purchase price on the credit-invoice. 




After receiving your return package in good order, you will automatically receive a refund of the amount to be returned via the originally chosen payment method within 10 working days.


C
Christian is the author of this solution article.

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