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Shipping and Deliveries

How does benuta ship the goods?

benuta cooperates with various logistics companies. An overview can be found here.

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How will the goods be packed for shipping?

Your ordered items will be carefully packed with recyclable materials. We pay attention to sustainability when choosing packaging materials. Our colleagues in the logistic centre pack your items individually. Should you have questions or remarks, please use our contact form.

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Do you ship to addresses outside of the EU?

We ask you for understanding that in our benuta.eu shop only orders with a delivery address in the EU may be accepted. For deliveries outside of the United Kingdom, please use the respective localised online shop: 








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How long does it take to deliver my items?

You can find the delivery times of an item on its product page in our online shop.

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Do my items have transport insurance?

We fully insure our deliveries, independently of the order value. Of course, this service does not cost you anything.

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Can I track my delivery?

Of course. As soon as your order is dispatched, you will receive a shipping confirmation, which will contain the shipment number and a tracking link. It will allow you to check the status of your delivery at any time.

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